The warranty generally covers defects caused by manufacturing or material faults. This means that if a problem arises due to an error in design or production, you are entitled to repair, replacement, or refund, depending on the specific warranty conditions.

What is covered:

• Manufacturing defects: For example, a chair whose seat is not properly mounted, or a mouse whose buttons do not function correctly.
• Material defects: For example, defective mechanical parts such as gas lifts, or a scroll wheel that gets stuck.

What is usually not covered by the warranty:

• Wear and tear from normal use: Such as fabric wearing down or the foam quality diminishing after long-term use, or wear on keyboard keys from heavy typing.
• Damage due to improper use: For example, incorrectly assembling a product, exposing it to extreme conditions, or not following the usage instructions.
• Unauthorized modifications or repairs: If you have made adjustments to the product yourself or had it repaired by someone other than the manufacturer, the warranty may become void.

Consult the product information

The exact warranty conditions vary per product and brand. Always check the warranty conditions provided with your product or contact us for more information.

Do you have questions about what is specifically covered by the warranty for your product? Feel free to contact us! We’re happy to assist you.