Can I have my office chair repaired if it is out of warranty?
Yes, it is possible to have your office chair repaired even if it is out of warranty. Please follow the steps below:
- Send us an email: Contact us via info@ergonomio.com. Attach a clear photo of the sticker on the underside of the chair seat, along with a description of the issue and photos of the damage.
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Repair quote: Based on the information you provide, we will send you a quote for the necessary repairs and replacement parts. Note: Some chairs may have undergone a revision over time, and certain replacement parts may no longer be available. We will inform you of this in the quote.
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Repair options: We can send you the necessary parts so that you can carry out the repair yourself.
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On-site technician: If needed, we can send a technician to your location for the repair, but this service is only available in Belgium and the Netherlands.
If you have any questions about the repair or the process, feel free to contact us! We are happy to assist you.
Our product specialists are ready to assist you. Call us:
+32(0)11-597450