Frequently Asked Questions

1. Fabric Xtreme

FAQR Stof Xtreme

All about fabric Xtreme.

Xtreme Plus is a FR crepe fabric made from 100% recycled Polyester that features exceptional Euro flammability performance. Extra stretch and structure gives an irregular, shiny finish.

Technical specifications

  • Composition: 100%recycled polyester Abrasion
  • Abrasion resistance: 100.000 Martindale
  • Flammability: BS EN 1021: 1-2 (Cigarette & match), BS 7176 Medium Hazard, BS 5852 Section 4 Crib 5, NF-P-503 M1, DIN 4102 B1, Class Uno
  • color fastness: 6+ (ISO 105 - B04:1996)
  • Environmental facts: Manufacturing process - fully compliant with ISO 14001
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent: Camira is a producer from the UK.
FAQR Stof Xtreme

There are 7 standard colors.

  • Rood Panama EXR 079
  • Blauwgrijs Costa EXR 026
  • Blauw Cayman EXR 024
  • Grijs Blizzard EXR 81
  • Grijs Slip EXR 094
  • Antraciet Padang EXR 145
  • Zwart Havana EXR 009

The entire range. Besides the basic colors is a wide range of other colors available. These usually have a longer delivery time of 1-2 weeks.
Colour chart 1 Xtreme
Colour chart 2 Xtreme

Colour chart 3 Xtreme
Colour chart 4 Xtreme
 

2. Fabric Fame

FAQR Stof Fame groep

All about fabric Fame?

Fabric Fame is a tightly woven fabric of worsted wool and polyamide, combining excellent durability and incredible softness. The upholstery Fame is available in all HAG and RH chairs.

Technical specifications

  • Composition: 95 % wool, 5 % polyamide
  • Abrasion resistance: 200.000 Martindale
  • Flammability: BS S EN 1021: 1-2, BS 5852 Crib 5, Calif. Bull. 117-2013, NFP 92-503:M2 (Zipro), ONORM B 3825-B1-3800-Q1, UK (flovan)
  • color fastness: 5 (EN ISO 105-B02)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent: Gabriel is a Danish producer.
FAQR Stof Fame

There are 9 standard colors:

  • FM64089 red
  • FM66075 bright blue
  • FM66071 mid blue
  • FM66061 blackblue
  • FM66005 dark blue
  • FM60003 grey
  • FM60019 dark grey
  • FM60051 antraciet
  • FM60999 black
 

3. Fabric Nexus

FAQRA Stof Nexus groep

All about fabric Nexus?

Nexus is a polyester knit in a sleek and stylish pinprick dot matrix design effect giving a granulated structured surface. The black yarn foundation high lightens the structured surface in combination with fresh but subtle colours.

Technical specifications

  • Composition: 100% polyester
  • Abrasion resistance: 100.000 Martindale
  • Flammability: BS EN 1021: 1-2 (cigarette en match ), BS 7176 Low Hazard
  • color fastness: 6+ (ISO 105 - B04:1996)
  • Environmental facts: Manufacturing process - fully compliant with ISO 14001
  • Warranty: 10 years, 5 years for 24/7 use
  • Producer: Camira from the UK.
FAQRA Stof Nexus

There are 10 basic colors

  • NEX 05 Light green
  • NEX 16 Red
  • NEX 10 Petrol
  • NEX 08 Petrol blue
  • NEX 03 Pacific
  • NEX 15 Dark blue
  • NEX 07 Light gray
  • NEX 001 pewter
  • NEX 11 Anthracite
  • NEX 13 Black
 

4. fabric Steelcut

FAQR Stof Steelcut groep

All about fabric Steelcut?

Steelcut Trio is a strong worsted wool and polyamide woven fabric, made with three different coloured yarns. The colours and the special weave create a three-dimensional surface where the colours seem to change depending on the angle of perspective. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 80.000 Martindale
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, DIN 4102 B2, ONORM B1/Q1, EN1021-1/2, IMO A.652 (16), NF D 60 013, NFPA 260, UNI 9175 1IM, Calif. Bull. 117E
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Producer: Kvadrat is a Danish producer.
FAQR Stof Steelcut

There are 7 standard colors.

  • STT 133 light gray
  • STT 153 gray
  • STT 253 taupe
  • STT 1652 red
  • STT 883
  • STT 383
  • STT 1192 black


 

5. fabric Steelcut

All about fabric Steelcut?

Steelcut Trio is a strong worsted wool and polyamide woven fabric, made with three different coloured yarns. The colours and the special weave create a three-dimensional surface where the colours seem to change depending on the angle of perspective. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 80.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, DIN 4102 B2, ONORM B1/Q1, EN1021-1/2, IMO A.652 (16), NF D 60 013, NFPA 260, UNI 9175 1IM, Calif. Bull. 117E
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Producer: Kvadrat is a Danish producer.

There are 8 standard colors.

  • STT 213 (beige)
  • STT 133 (light grey)
  • STT 153 (grey)
  • STT 1652 (red)
  • STT 413v (oker beige)
  • STT 1192 (black)
  • STT 253 (taupe)
  • STT 883 (blue)

which substances and letters are possible?



 

6. fabric Steelcut

All about fabric Steelcut?

Steelcut Trio is a strong worsted wool and polyamide woven fabric, made with three different coloured yarns. The colours and the special weave create a three-dimensional surface where the colours seem to change depending on the angle of perspective. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 80.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, DIN 4102 B2, ONORM B1/Q1, EN1021-1/2, IMO A.652 (16), NF D 60 013, NFPA 260, UNI 9175 1IM, Calif. Bull. 117E
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Producer: Kvadrat is a Danish producer.

There are 8 standard colors.

  • STT 213 (beige)
  • STT 133 (light grey)
  • STT 153 (grey)
  • STT 1652 (red)
  • STT 413v (oker beige)
  • STT 1192 (black)
  • STT 253 (taupe)
  • STT 883 (blue)

which substances and letters are possible?



 

7. How are the chairs transported?

The office chair is supplied to you in the factory packaging through our carrier. This packaging is a cardboard box containing the ergonomic office chair with its accessories, seat and user manual.

Hoe_worden_de_stoelen_getransporteerd_image1

8. What are the privacy policy and our general conditions?

You can see the privacy policy and our general conditions by clicking the link at the bottom of this page. If you have queries about this, send us an email at legal@ergonomio.com.  

9. What is the carriage cost?

Carriage costs are free above a certain order amount and are depending on your country.

We refer to our transport table to get the right transport price  

10. What type of castors do I select?

Casters for hard floor
Casters for hard floor can be used for parquet, tiles, laminat cork and all other hard floors. The innovative polyurethan coating of the wheels protects your floor and allows a smooth rolling. Visually they can be distinguished by the alternating colour of the caster between the core and the sliding surface (grey).

Casters for soft floors
Casters for soft floor can be used for carpet and all other soft floors. They have a solid black surface.

Can I change my casters afterwards?
Yes, they can be removed easily by pulling them from the footbase. Ergonomio keeps stock of both casters for hard floor and soft floor.

Hag Wielen harde vloer

11. How can I pay you?

Credit card
You can pay by VISA and MASTERCARD. This payment is safely executed through Ogone. We have opted for an extremely reliable, independent payments operator.
Ogone is active in the European Union and safely deals with payment for thousands of trade internet shops. Your order will be processed immediately following payment.

By transfer/postal giro
You can also pay by transfer/postal giro into our bank account (indicating your order number). Your order will be processed after we have received your payment. This means that your order can be executed only several days after your transfer.
 

12. How can I pay you?

Credit card
You can pay by VISA and MASTERCARD. This payment is safely executed through Ogone. We have opted for an extremely reliable, independent payments operator.
Ogone is active in the European Union and safely deals with payment for thousands of trade internet shops. Your order will be processed immediately following payment.

By transfer/postal giro
You can also pay by transfer/postal giro into our bank account (indicating your order number). Your order will be processed after we have received your payment. This means that your order can be executed only several days after your transfer.
 

13. What is HAG’s factory guarantee?

HAG offers a 10-year guarantee on material defects and production errors for all office chairs supplied with the HAG Total Colour (HTC) standard collection. Normal wear and tear on the office chair and upholstery may reasonably be expected and is not covered by the guarantee, nor is abnormal and improper use. The 10-year guarantee applies on use for up to 8 hours a day. The guarantee covers the cost of the part to be replaced. Any carriage and assembly expenses are not covered. Please also read our general conditions at the bottom of this page.  

14.

 

15.

 

16.

 

17.

 

18.

 

19.

 

21. Fabric Comfort

FAQR Stof Comfort groep

All about fabric Comfort

Xtreme Plus is a FR crepe fabric made from 100% recycled Polyester that features exceptional Euro flammability performance. Extra stretch and structure gives an irregular, shiny finish.

Technical specifications

  • Composition: 88 % polyester, 12 % polyurethaan
  • Abrasion resistance: 100.000 Martindale
  • Flammability: BS EN 1021 1&2 (Sigaret & lucifer), Calif. Bull. 117E, BS 5852 P1, 0 Sigaret
  • color fastness: 5 (EN ISO 105-B02)
  • Environmental facts: Oeko-Tex® Standard 100
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent: Gabriel from Denmark
FAQR Stof Comfort

The 4 standard colors.

  • CMF 1414 red
  • CMF 0040 dark blue
  • CMF 0049 anthracite
  • CMF 0050 black
 

22. Fabric Remix

All about fabric Remix?

Remix is a strong fine woven fabric in worsted wool and polyamide made from melange yarns. The mix of several coloured threads gives an irregular surface with subtle contrasts in structure and colour. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 100.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, EN 1021-1/2, IMO A.652 (16), NF D 60 013, UNI 9175, 1IM, Calif. Bull. 117E, ONORM B1/Q1
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7
  • Producent: Kvadrat is a Danish producer.

There are 9 standard colors:

  • RMX 223 beige
  • RMX 923 light green
  • RMX 933 kaki green
  • RMX 133 gris
  • RMX 733 jeans blue
  • RMX 773 dark blue
  • RMX 163 antraciet
  • RMX 183 black
  • RMX 1662 red

Witch fabrics and letters are possible?

 

23. Fabric Shimmer

FAQR Stof Shimmer groep

All about fabric Shimmer?

Satin-woven worsted wool combined with polyamide. The weave and fibre combination yields an irregular, glittering effect.

Technical specifications

  • Composition: 80% wool, 20% polyamide
  • Abrasion resistance: 104.000 Martindale
  • Flammability: BS EN 1021- : 1 - 2 (Cigarette & match)
  • color fastness: 5-7
  • Environmental facts: Wool content - natural renewable resource
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent:
FAQR Stof Shimmer

Standard color.

  • Shimmer Black


 

24. FAQ

 

26. More info about the footbase

What are the standard colours for a footbase?
The footbase is delivered in black or silver-lacquered aluminium. The lift and other metal parts will have the same colour as the footbase.

Polished aluminium footbase
As an alternative you can also select a polished aluminium footbase. This gives your chair an extra exclusive look and feel. In this case the footbase is not lacquered but polished. This option is more expensive. The other metal parts (lift, frame,...) can be chosen in black or silver-lacquered.

Refine Footbase standard