Frequently Asked Questions

1. Fabric Xtreme

FAQR Stof Xtreme

All about the fabric Xtreme?

Xtreme is a FR crepe fabric made from 100% recycled Polyester that features exceptional Euro flammability performance. Extra stretch and structure gives an irregular, shiny finish.

FAQR Stof Xtreme

The 7 standard colors.

In addition to the 7 basic colors, a wide pallet of other colors is available (Usually a longer delivery period of 1-2 weeks).

  • EXR 079 Red Panama
  • EXR 026 Blue gray Costa
  • EXR 024 Blue Cayman
  • EXR 081 Gray Blizzard
  • EXR 094 Gray Slip
  • EXR 145 Anthracite Padang
  • EXR 009 Black Havana

The full range.

Colour chart 1 Xtreme
Colour chart 2 Xtreme
Colour chart 3 Xtreme
Colour chart 4 Xtreme

Technical features

  • Composition: 100% recycled polyester
  • Abrasion resistance: 100.000 martindale
  • Flammability: BS EN 1021: 1-2 (Cigarette & match), BS 7176 Medium Hazard, BS 5852 Section 4 Crib 5, NF-P-503 M1, DIN 4102 B1, Class Uno
  • Light fastness: 6+ (ISO 105 - B04:1996)
  • Environmental facts: Manufacturing process - fully compliant with ISO 14001
  • Guarantee: 10 years, 5 years for 24/7 use
  • manufacturer: Camira is a manufacturer from the uk
 

2. Fabric Fame

FAQR Stof Fame groep

All about the fabric fame?

Fabric Fame is a tightly woven fabric of worsted wool and polyamide. Combining excellent durability and incredible softness. The upholstery Fame is available for all HÅG and RH chairs.

FAQR Stof Fame

The 9 standars colors.

  • FM64089 Red
  • FM66075 Bright blue
  • FM66071 Middle blue
  • FM66061 Black blue
  • FM66005 Dark blue
  • FM61136 Beige
  • FM60003 Gray
  • FM60019 Dark gray
  • FM60051 Anthracite
  • FM60999 Black


Technical specifications

  • Composition: 95 % w0ol, 5 % polyamide
  • Resistance: 200.000 Martindale
  • Flammability: BS EN 1021 1&2, BS 5852,Crib 5, Calif. Bull. 117E, NFP 92-503:M2 (Zirpro), ÖNORM B 3825-B1-3800-Q1, UK (Flovan)
  • Light fastness: 5 (EN ISO 105-B02)
  • Environmental facts: EU Flower
  • Guarantee: 10 years, 5 years for 24/7 use
  • Producer:Gabriel is a Danish producer
 

3. Fabric Nexus

FAQRA Stof Nexus groep

All about fabric Nexus?

Nexus is a polyester knit in a sleek and stylish pinprick dot matrix design effect giving a granulated structured surface. The black yarn foundation high lightens the structured surface in combination with fresh but subtle colours.

FAQRA Stof Nexus

There are 10 basic colors:

  • NEX 05 Light green
  • NEX 16 Red
  • NEX 10 Petrol
  • NEX 08 Petrol blue
  • NEX 03 Pacific
  • NEX 15 Dark blue
  • NEX 07 Light gray
  • NEX 11 Antracite
  • NEX 13 Black
  • NEX 001 Pewter


Technical specifications

  • Composition: 100% polyester
  • Abrasion resistance: 100.000 Martindale
  • Flammability: N 1021-1 Cigarette, EN 1021-2 Match, BS 7176 Low Hazard
  • Light fastness: 6+ (ISO 105 - B04:1996)
  • Environmental facts: Manufacturing process - fully compliant with ISO 14001
  • Guarantee: 10 years, 5 years for 24/7 use
  • Manufacturer: Camira is a UK producer
 

4. Fabric Steelcut

FAQR Stof Steelcut groep

All about fabric Steelcut?

Steelcut Trio 2 is a strong worsted wool and polyamide woven fabric, made with three different coloured yarns. The colours and the special weave create a three-dimensional surface where the colours seem to change depending on the angle of perspective.
FAQR Stof Steelcut

There are 7 standard colors.

  • STT 133 Light gray
  • STT 153 Gray
  • STT 253 Taupe
  • STT 1652 Red
  • STT 1192 Black
  • STT 883
  • STT 383


Technical specifications

  • Composition: 90% wool, 10% polyamide
  • Abrasion resistance: 80.000 Martindale
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, DIN 4102 B2, ONORM B1/Q1, EN1021-1/2, IMO A.652 (16), NF D 60 013, NFPA 260, UNI 9175 1IM, Calif. Bull. 117E
  • Color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Fabrikant:Kvadrat is a Danish producer
 

5. fabric Steelcut

All about fabric Steelcut?

Steelcut Trio is a strong worsted wool and polyamide woven fabric, made with three different coloured yarns. The colours and the special weave create a three-dimensional surface where the colours seem to change depending on the angle of perspective. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 80.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, DIN 4102 B2, ONORM B1/Q1, EN1021-1/2, IMO A.652 (16), NF D 60 013, NFPA 260, UNI 9175 1IM, Calif. Bull. 117E
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Producer: Kvadrat is a Danish producer.

There are 8 standard colors.

  • STT 213 (beige)
  • STT 133 (light grey)
  • STT 153 (grey)
  • STT 1652 (red)
  • STT 413v (oker beige)
  • STT 1192 (black)
  • STT 253 (taupe)
  • STT 883 (blue)

which substances and letters are possible?



 

6. fabric Steelcut

All about fabric Steelcut?

Steelcut Trio is a strong worsted wool and polyamide woven fabric, made with three different coloured yarns. The colours and the special weave create a three-dimensional surface where the colours seem to change depending on the angle of perspective. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 80.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, DIN 4102 B2, ONORM B1/Q1, EN1021-1/2, IMO A.652 (16), NF D 60 013, NFPA 260, UNI 9175 1IM, Calif. Bull. 117E
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7 use
  • Producer: Kvadrat is a Danish producer.

There are 8 standard colors.

  • STT 213 (beige)
  • STT 133 (light grey)
  • STT 153 (grey)
  • STT 1652 (red)
  • STT 413v (oker beige)
  • STT 1192 (black)
  • STT 253 (taupe)
  • STT 883 (blue)

which substances and letters are possible?



 

7. Leather Paloma

Leather Paloma detail

All about the leatherPaloma?

Classic semi-aniline leather quality with soft surface which makes it easy to maintain. In addition, excellent abrasion resistance and breathability.

Paloma is tanned without chromium baths and therefore it an environmentally friendly product (ISO 14001). With a thickness of 1,1 - 1,3 mm to process the leather excellent, while maintaining comfort and durability

The authenticity can be underlined by visible insect bites and scars.. The leather comes from cattle from Central Europe and the Alpine region.

Technical specifications

  • Composition: semi-aniline leather quality
  • Finish adhesion: 2.5 N / CM - ISO 11644
  • Rubbing: 80/4 Wet - Dry 2000/4 - Perspiration 50/4 - ISO11640
  • Flammability: BS EN 1021 1 & 2 (Cigarette & match) BS 5852 Crib 5, IMO A652 (16)
  • Tear-strength: 20 N DIN 53329- A
  • Color fastness: 6 (EN ISO 105-B02)
  • Environmental information: Organic tanned without chromium
  • Guarantee: 10 years, 5 years for 24/7 use
  • Fabricant: Wollsdorf leather

Expanded color palette

There is a wide range of colors available. If you are black, brown or beige leather chair looking at, then we recommend to watch the Antigosoft leather (same quality but only 4 colors available and therefore cheaper than Paloma leather).

Leder Paloma_blog_colorcard1
Leder Paloma_blog_colorcard2
Leder Paloma_blog_colorcard3
Leder Paloma_blog_colorcard4


 

8. How are the chairs transported?

The office chair is supplied to you in the factory packaging through our carrier. This packaging is a cardboard box containing the ergonomic office chair with its accessories, seat and user manual.

Hoe_worden_de_stoelen_getransporteerd_image1

9. What are the privacy policy and our general conditions?

You can see the privacy policy and our general conditions by clicking the link at the bottom of this page. If you have queries about this, send us an email at legal@ergonomio.com.  

10. What is the carriage cost?

Carriage costs are free above a certain order amount and are depending on your country.

We refer to our transport table to get the right transport price  

11. What type of castors do I select?

Casters for hard floor
Casters for hard floor can be used for parquet, tiles, laminat cork and all other hard floors. The innovative polyurethan coating of the wheels protects your floor and allows a smooth rolling. Visually they can be distinguished by the alternating colour of the caster between the core and the sliding surface (grey).

Casters for soft floors
Casters for soft floor can be used for carpet and all other soft floors. They have a solid black surface.

Can I change my casters afterwards?
Yes, they can be removed easily by pulling them from the footbase. Ergonomio keeps stock of both casters for hard floor and soft floor.

Hag Wielen harde vloer

12. How can I pay you?

Credit card
You can pay by VISA and MASTERCARD. This payment is safely executed through Ogone. We have opted for an extremely reliable, independent payments operator.
Ogone is active in the European Union and safely deals with payment for thousands of trade internet shops. Your order will be processed immediately following payment.

By transfer/postal giro
You can also pay by transfer/postal giro into our bank account (indicating your order number). Your order will be processed after we have received your payment. This means that your order can be executed only several days after your transfer.
 

13. How can I pay you?

Credit card
You can pay by VISA and MASTERCARD. This payment is safely executed through Ogone. We have opted for an extremely reliable, independent payments operator.
Ogone is active in the European Union and safely deals with payment for thousands of trade internet shops. Your order will be processed immediately following payment.

By transfer/postal giro
You can also pay by transfer/postal giro into our bank account (indicating your order number). Your order will be processed after we have received your payment. This means that your order can be executed only several days after your transfer.
 

14. What is HAG’s factory guarantee?

HAG offers a 10-year guarantee on material defects and production errors for all office chairs supplied with the HAG Total Colour (HTC) standard collection. Normal wear and tear on the office chair and upholstery may reasonably be expected and is not covered by the guarantee, nor is abnormal and improper use. The 10-year guarantee applies on use for up to 8 hours a day. The guarantee covers the cost of the part to be replaced. Any carriage and assembly expenses are not covered. Please also read our general conditions at the bottom of this page.  

15.

 

16.

 

17.

 

19. Elmosoft Leather

Elmosoft_detail_structure_refine

All about imitation leather Elmosoft?

Classical, high-quality semi-aniline leather. Excellent friction and breathing properties. Elmo Soft is ISO 14001 certifi ed, tanned without using chromium salts and is an environmentally friendly product. The surface may feature scars and marks resulting from insect bites etc: these are proof of the natural origin of the product and are part of its character.

The full range

Elmosoft has a wide palette of colors.
_FAQR Leder Elmosoft_ColourChart_Elmosoft_1_160520_2521
ColourChart_Elmosoft_4_FAQR
ColourChart_Elmosoft_3_FAQR
ColourChart_Elmosoft_2_FAQR

Technical specifications

  • Composition: grain leather from Scandinavian cattle.
  • Abrasion resistance: 100.000 Martindale
  • Flammability: BS EN 1021- : 1-2 (Cigarette & match), ISO 8191 I&II, California 117, BS 5852 Crib 5, IMO A652 (16)
  • color fastness: 5 (EN ISO 105-B02)
  • Environmental facts: Oeko-Tex® Standard 100
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent: Elmo is a producer from Sweden with offices in the US and Hong Kong.
 

20. Fabric Comfort

FAQR Stof Comfort groep

All about fabric Comfort

Xtreme Plus is a FR crepe fabric made from 100% recycled Polyester that features exceptional Euro flammability performance. Extra stretch and structure gives an irregular, shiny finish.

Technical specifications

  • Composition: 88 % polyester, 12 % polyurethaan
  • Abrasion resistance: 100.000 Martindale
  • Flammability: BS EN 1021 1&2 (Sigaret & lucifer), Calif. Bull. 117E, BS 5852 P1, 0 Sigaret
  • color fastness: 5 (EN ISO 105-B02)
  • Environmental facts: Oeko-Tex® Standard 100
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent: Gabriel from Denmark
FAQR Stof Comfort

The 4 standard colors.

  • CMF 1414 red
  • CMF 0040 dark blue
  • CMF 0049 anthracite
  • CMF 0050 black
 

21. Fabric Futuknit

Colourchart_Futuknit_FAQR

All about fabric Futuknit?

FutuKnit is a knitted fabric specially designed for HÅG Futu. The exterior of the fabric looks modern and simple, but behind the surface there are several layers of material that have been knitted together using advanced 3D machines. The fabric has good elastic properties while also maintaining stability and the feeling of comfort. FutuKnit is designed with a discrete and subtle relief structure that breaks with the light in subdued diagonals. The fabric has a range of colours that can easily be combined and suit different environments. Eight attractive and harmonious FutuKnit colours are available for the seat and back. (Optionally you can select the seat fabric from the HÅG Total Colour* program in combination with the back in grey FutuKnit (FTU 002).

Futuknit x3_FAQR

There are 8 standard colors.

  • Off White
  • Sand
  • Green
  • Red
  • Burgundy
  • Blue
  • Grey
  • Black


Technical specifications

  • Composition: 100% polyester
  • Abrasion resistance: 100.000 Martindale
  • Flammability: BS EN 1021 – 1-2:1994, ISO 8191 – 1-2 (cigarette & match)
  • color fastness: Dry and Wet 4-5 (scale 1-5)
  • Environmental facts: Productieproces – geheel conform ISO 14001
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent: Futuknit produced specifically for HAG.
 

22. Fabric Note

FAQR Note

What is the fabric Note?

Note is high-quality worsted wool in a classic satin structure.

FAQR Note

The 7 standard colors.

  • NT 60087
  • NT 60999
  • NT 60003
  • NT 60088
  • NT 61148
  • NT 67033
  • NT 67066


technical features

  • Composition: 85% worsted wool, 15% polyamide
  • Abrasion resistance: 200.000 Martindale
  • Flammability: EN 1021 1&2, BS 5852 0&1, BS 5852 crib 5, IMO 307 (88) Annex 1 part 8
  • Light fastness: 5-7
  • Environmental comment: EU Ecolabel
  • Guarantee: 10 years, 5 years for 24/7 use
 

23. Fabric Remix

All about fabric Remix?

Remix is a strong fine woven fabric in worsted wool and polyamide made from melange yarns. The mix of several coloured threads gives an irregular surface with subtle contrasts in structure and colour. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 100.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, EN 1021-1/2, IMO A.652 (16), NF D 60 013, UNI 9175, 1IM, Calif. Bull. 117E, ONORM B1/Q1
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7
  • Producent: Kvadrat is a Danish producer.

There are 9 standard colors:

  • RMX 223 beige
  • RMX 923 light green
  • RMX 933 kaki green
  • RMX 133 gris
  • RMX 733 jeans blue
  • RMX 773 dark blue
  • RMX 163 antraciet
  • RMX 183 black
  • RMX 1662 red
 

24. Fabric Remix

All about fabric Remix?

Remix is a strong fine woven fabric in worsted wool and polyamide made from melange yarns. The mix of several coloured threads gives an irregular surface with subtle contrasts in structure and colour. The upholstery Remix is available in all HAG and RH chairs.

Technical specifications

  • Composition: 90% wool, 10% polyamide abrasion
  • Abrasion resistance: 100.000 Martindale (Info over Martindale? )
  • Flammability: AS/NZS 3837, class 2, BS 5852, ig. s. 2-3, EN 1021-1/2, IMO A.652 (16), NF D 60 013, UNI 9175, 1IM, Calif. Bull. 117E, ONORM B1/Q1
  • color fastness: 5-7 (ISO 1-8)
  • Environmental facts: EU Flower
  • Warranty: 10 years, 5 years for 24/7
  • Producent: Kvadrat is a Danish producer.

There are 9 standard colors:

  • RMX 223 beige
  • RMX 923 light green
  • RMX 933 kaki green
  • RMX 133 gris
  • RMX 733 jeans blue
  • RMX 773 dark blue
  • RMX 163 antraciet
  • RMX 183 black
  • RMX 1662 red

Witch fabrics and letters are possible?

 

25. Fabric Shimmer

FAQR Stof Shimmer groep

All about fabric Shimmer?

Satin-woven worsted wool combined with polyamide. The weave and fibre combination yields an irregular, glittering effect.

Technical specifications

  • Composition: 80% wool, 20% polyamide
  • Abrasion resistance: 104.000 Martindale
  • Flammability: BS EN 1021- : 1 - 2 (Cigarette & match)
  • color fastness: 5-7
  • Environmental facts: Wool content - natural renewable resource
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent:
FAQR Stof Shimmer

Standard color.

  • Shimmer Black


 

26. Fabric Sirdal & Surdal

FAQR Stof Sirdal&Surdal

More about the fabric Sirdal & Suldal?

Sirdal and Suldal are part of the 100% Norwegian wool trio Sirdal, Suldal and Setesdal. These fabrics are uniquely short-travelled in every part of the process – 100% pure Norwegian wool manufactured in Norway. Norwegian wool with its distinctive brilliance, resilience and durability is expressed through rich structures that evoke authenticity paired with chic and modern comfort.

FAQR Stof Sirdal&Surdal

The 4 standard colors.

  • SRD 190
  • SUL 180
  • SUL 823
  • SRD 820


Technical features

  • Composition: 100% New Norwegian wool
  • resistance:57.000 Martindale
  • Flammability: FTP code: IMO MSC 307(88) Annex 1 part 8, EN ISO 12947-2:1999
  • Light fastness: 5-7
  • Environmental facts:Locally produced, 100% free of heavy metals
 

27. Fabric Vadal Uni

FAQR Stof Vadal Uni

More about the fabric Vadal Uni?

High quality, fine felted wool fabric with an inviting appearance and a warm touch.

FAQR Stof Vadal Uni

standard color.

  • VAU 191


technical features

  • Composition: 92% new wol, 8% polyamide
  • resistance: 102.000 martindale
  • Flammability: BS EN 1021: 1–2 (Cigarette & match), BS 7176 Low Hazard, IMO A652 (16)
  • Light fastness: 5-7
  • Environmental facts: EU Flower, ISO 14001 certified
 

28. FAQ

 

30. imitation leather Valencia

Valencia x3_FAQR

All about imitation leather Valencia?

Valencia is een imitatie van leer dat bestaat uit een kunststof (vinyl Topcoat) dat aangebracht is op een drager van textiel (polyester).

In de kunststof wordt een tekening en structuur gedrukt die lijkt op de structuur van fijn kwaliteitsleder. De voordelen zijn de hoge Abrasion resistance, de afwasbaarheid en de anti-vlekbehandeling.

The full range:

Colour-Card-Valencia-deel-1_FAQR
Colour-Card-Valencia-deel-2_FAQR

Technical specifications

  • Composition: Polyester Hi-Loft2™ with Vinyl Topcoat
  • Abrasion resistance: 300.000 Martindale
  • Flammability: DIN 4102 B2, EN 1021 Part 1 & 2
  • color fastness: XENOTEST DIN 54004/ NTC 1479
  • Warranty: 5 year
  • Producer: Valencia producent Spradling.
 

31. Leather Antigo Soft

All about leather Antigosoft?

Classical, high-quality semi-aniline leather. Excellent friction and breathing properties. Antigo Soft is ISO 14001 certified, tanned without using chromium salts and is an environmentally friendly product. The surface may feature scars and marks resulting from insect bites etc: these are proof of the natural origin of the product and are part of its character. Raw-hides from cattle in the European Alpine region and in the central European area.

Technical specifications

  • Composition: semi-aniline leder van hoge kwaliteit
  • Finish-adhesion: 2,5 N/CM - ISO 11644
  • Rubbing: Nat 80/4 - Droog 2000/4 - Transpiratievocht 50/4 - ISO11640
  • Flammability: BS EN 1021 1&2 (Cigarette & match) BS 5852 Crib 5, IMO A652 (16)
  • Tear-strength: 20 N DIN 53329- A
  • color fastness: 6 (EN ISO 105-B02)
  • Environmental facts: Tanned without using chromium salts
  • Warranty: 10 years, 5 years for 24/7 use
  • Producent:

The 5 standard colors.

  • 55130 Maroon
  • 56100 Black
  • 55115 Middle gray
  • 55185 Dark gray
  • 55206 Nightshade


FAQR Leder Antigo Soft

32. More info about the footbase

What are the standard colours for a footbase?
The footbase is delivered in black or silver-lacquered aluminium. The lift and other metal parts will have the same colour as the footbase.

Polished aluminium footbase
As an alternative you can also select a polished aluminium footbase. This gives your chair an extra exclusive look and feel. In this case the footbase is not lacquered but polished. This option is more expensive. The other metal parts (lift, frame,...) can be chosen in black or silver-lacquered.

Refine Footbase standard