Frequently Asked Questions
- How are the chairs transported?
- What is the carriage cost?
- What type of castors do I select?
- How can I pay you?
- What is HAG’s factory guarantee?
- Alles over stoffen, leder en kleuren voor Hag en RH stoelen
- How to change a lift?
- More info about the footbase
- Privacy and security
- Transport & Delivery
- Warranty and repairs
We refer to our transport table to get the right transport price
Casters for hard floor can be used for parquet, tiles, laminat cork and all other hard floors. The innovative polyurethan coating of the wheels protects your floor and allows a smooth rolling. Visually they can be distinguished by the alternating colour of the caster between the core and the sliding surface (grey).
Casters for soft floors
Casters for soft floor can be used for carpet and all other soft floors. They have a solid black surface.
Can I change my casters afterwards?
Yes, they can be removed easily by pulling them from the footbase. Ergonomio keeps stock of both casters for hard floor and soft floor.
You can pay by VISA and MASTERCARD. This payment is safely executed through Ogone. We have opted for an extremely reliable, independent payments operator.
Ogone is active in the European Union and safely deals with payment for thousands of trade internet shops. Your order will be processed immediately following payment.
By transfer/postal giro
You can also pay by transfer/postal giro into our bank account (indicating your order number). Your order will be processed after we have received your payment. This means that your order can be executed only several days after your transfer.
The footbase is delivered in black or silver-lacquered aluminium. The lift and other metal parts will have the same colour as the footbase.
Polished aluminium footbase
As an alternative you can also select a polished aluminium footbase. This gives your chair an extra exclusive look and feel. In this case the footbase is not lacquered but polished. This option is more expensive. The other metal parts (lift, frame,...) can be chosen in black or silver-lacquered.